We want you to be completely satisfied with your East Coast Leather purchase.

If your order arrives damaged or faulty, we’ll gladly accept a return of unused pieces within 7 business days (domestic returns) or 30 days (international returns) from when your order arrives. Items should be in the original condition and not yet cut. 

Once cut, no return. 

Please let us know by email or phone if you intend on returning your order before you send it back, and within 7 days of receiving your order. If the item is faulty, please provide specific details and images.



1. Request your return by emailing us at trevor@eastcoastleather.com.au within 7 days of receiving your order.
2. Please include your order number and which item(s) you would like to exchange/refund and the reason you are returning them.
3. Package the item you are returning carefully (in the packaging it arrived in is fine) and securely so as to not crease or damage it in transit. It must return to us in its original condition.
3. Send back to the following address:

130 Kingfisher Road
Mt Cotton QLD 4165

East Coast Leather cannot be responsible for your return parcel, so please ensure you can track it to make sure we receive it.

Once your return arrives with us, please allow 10 business days for your refund to be processed.

We will credit your original method of payment minus original shipping charges and duties paid. 

You will be notified by email once finalised.



We DO NOT offer exchanges on online purchases, but of course you are welcome to return a full priced item for a refund and place a new order for your preferred piece once we’ve refunded you.

East Coast Leather is not responsible for shipping and handling charges to return any unwanted items. If the package does not reach us safely we will not be able to complete the refund, so you may want to send it fully tracked for peace of mind. 





We accept bookings online. Alternatively you can call us on 07 3206 4667 between 9 - 4 Monday to Friday.

We will only reserve your place once full payment is received.

We will email you a reminder about 3 days before your class to confirm but email us at trevor@eastcoastleather.com.au if you have any queries.

If you can’t attend a workshop for any reason, refunds are not available due to our intimate class sizes - so please assign a friend to take your place (think of it as good karma!). Be sure to let us know of the name change by email.

We have class minimums and in the case we don’t make them we will notify you as soon as possible and you will be offered a refund or workshop transfer.

If we need to cancel a workshop for any reason, we may do so at any time before the workshop is scheduled to begin. You will receive a full refund, or you can choose to attend another workshop of the same value (or plus or minus any difference in class fee) within a 12 month period.

If your child is attending one of our workshops, you must remain within the outer premises of our building’s location. You must also notify us if you or your child has any medical issues or allergies as we serve food and drinks at most of our workshops.

By accepting a place in a workshop at East Coast Leather you agree that we are not responsible for any theft or injury that may occur at our premises or in our workshops.

By accepting a place in a workshop at East Coast Leather for your child (under 18 years old) you agree that we are not responsible for any theft or injury that may occur to your child or children at our premises or in our workshop.

By accepting a place in a workshop at East Coast Leather you agree that you will not bring a camera or recorder of any kind onto the premises or in our classes. We, of course would love to (and encourage) you to instagram us and post pictures of the things that might make you happy at your time at The Leather Shed.

By accepting a place in a workshop at East Coast Leather you agree that you will not replicate, reproduce or distribute any element of a workshop in part or in full.



Every product we send out is initially quality controlled, however if you have received a product with a fault we will happily replace it or refund the cost as long as it has been returned within 2 months of purchase. Anything outside of this time frame will be up to our discretion. Please note that wear and tear in the course of normal use is not considered a fault. 

We will happily accept a return of an item which has not been cut or used in anyway and is returned in its original condition, including tags, for a full refund. Please return within 7 business days for Australia and 30 business days for International from the date you received the parcel. To complete your return, we require a receipt or proof of purchase. Sale items cannot be returned for a refund and are final sale. Return shipping is payable by the customer and it is recommended to use a tracked method for safe delivery. International Returns cannot be over $1000, if so please ship separately. East Coast Leather is not responsible for the loss of a returned parcel and the original payment of shipping will not be refunded. We will process your refunded within 10 business days of the return arriving with us, followed by a confirmation email East Coast Leather reserves the right to deny a refund of the merchandise returned if they do not meet the requirements of our Return Policy.